{"id":244,"date":"2026-10-23T16:05:58","date_gmt":"2026-10-23T14:05:58","guid":{"rendered":"https:\/\/finito.work\/support\/"},"modified":"2026-10-24T13:52:45","modified_gmt":"2026-10-24T11:52:45","slug":"support","status":"publish","type":"page","link":"https:\/\/finito.work\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n\n\t<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\"\/><link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin\/><link href=\"https:\/\/fonts.googleapis.com\/css2?family=Instrument+Sans:wght@400;500;600;700&#038;display=swap\" rel=\"stylesheet\"\/>\n<style>:root{--bg:#fff;--surface:#f4f5f7;--card:#fff;--ink:#1c2130;--ink-2:#4c5368;--muted:#68708a;--line:#e1e4ea;--blue:#2f4bd9;--blue-soft:#eaeeff;--go:#12a26b;--go-dark:#0d8a5a;--go-soft:#e8f7ef;--navy:#1c2130;--radius:18px;--max:1180px}h1,h2,h3,h4,p,li,a,button,summary,table{font-family:\"Instrument Sans\",system-ui,-apple-system,\"Segoe 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ol>li::marker{color:var(--blue);font-weight:700}.prose .tablewrap{margin:8px 0 22px}.prose table.cmp{min-width:520px;font-size:15px}.prose table.cmp td:first-child{color:var(--ink);font-weight:560}.prose a{font-weight:560}.toc{position:sticky;top:96px;background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:20px}.toc h4{margin:0 0 10px;font-size:14px;color:var(--ink)}.toc ul{list-style:none;margin:0;padding:0;border-left:2px solid var(--line)}.toc li a{display:block;padding:6px 12px;margin-left:-2px;border-left:2px solid transparent;color:var(--ink-2);text-decoration:none;font-size:15px;line-height:1.4}.toc li a:hover{color:var(--blue)}.toc li a[aria-current]{border-left-color:var(--blue);color:var(--ink);font-weight:620}.toc .btn{width:100%;margin-top:16px}@media (max-width:960px){.toc{position:static}}.next{display:flex;justify-content:space-between;align-items:center;gap:16px;margin-top:32px;padding:20px 22px;background:#fff;border:1px solid var(--line);border-radius:var(--radius);text-decoration:none;color:var(--ink);max-width:70ch;transition:border-color .2s,transform .2s}.next:hover{border-color:var(--go);transform:translateY(-2px)}.next small{display:block;color:var(--muted);font-size:14px}.next strong{font-size:18px}.next svg{flex:none;color:var(--blue)}.upd{font-size:14px;color:var(--muted);margin-top:24px}a.card{display:block;text-decoration:none}.card ul.links{list-style:none;padding:0;margin:12px 0 0}.card ul.links li{margin:7px 0;font-size:15.5px}.card ul.links a{color:var(--ink-2);text-decoration:none}.card ul.links a:hover{color:var(--blue);text-decoration:underline}.card .all{display:inline-block;margin-top:10px;font-weight:600;font-size:15px;text-decoration:none}.card .cnt{font-size:14px;color:var(--muted);margin:0}.fsw-fallback{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:28px;color:var(--ink-2);max-width:72ch}.fsw-fallback h3{font-size:22px}.hero.sm+section.block{padding-top:40px}<\/style>\n<style>.fl-content-full.container,.fl-content-full>.row,.fl-content-full .fl-content,.fl-post-content{max-width:none!important;width:100%!important;padding:0!important;margin:0!important}.fl-post-header,.fl-page-header-fixed{display:none!important}.fl-post{margin:0!important}<\/style>\n<style>.fin-lang{display:none;align-items:center;gap:2px;font-size:14px;margin-left:auto;margin-right:10px}.fin-lang.is-on{display:flex}.fin-lang a{padding:4px 8px;border-radius:999px;font-weight:600;color:#68708a;text-decoration:none}.fin-lang a:hover{color:#1c2130;background:#f4f5f7}.fin-lang a[aria-current]{color:#1c2130;background:#eaeeff}<\/style>\n<header>\n<a href=\"\/\">Finito.<\/a>\n<nav aria-label=\"Hoofdmenu\"><a href=\"\/#product\">Functies<\/a><a href=\"\/tijdsregistratie-2027\/\">Tijdsregistratie 2027<\/a><a href=\"\/#voor-wie\">Voor wie<\/a><a href=\"\/prijzen\/\">Prijzen<\/a><a href=\"\/support\/\">Support<\/a><\/nav>\n<a href=\"https:\/\/app.finito.work\/?lp=%2Fsupport%2F\">Gratis proberen<\/a>\n<\/header>\n<p><main><\/main><\/p>\n<section>\n<p><a href=\"\/\">Home<\/a> \/ Support<\/p>\n<p>Support<\/p>\n<h1>Waarmee kunnen we helpen?<\/h1>\n<p>54 antwoorden over starten, de timer, planning, overuren, loonexport en je abonnement.<\/p>\n<form><label for=\"fs-q\">Zoek in de handleiding<\/label><input id=\"fs-q\" type=\"search\" autocomplete=\"off\" placeholder=\"Zoek, bv. &quot;overuren&quot;, &quot;uitnodiging&quot;, &quot;opzeggen&quot;\"\/><button type=\"submit\">Zoeken<\/button><\/form>\n<ul hidden><\/ul>\nVaak gezocht: <a href=\"\/support\/abonnement-en-betalen\/na-proefperiode\/\">Na de proefperiode: terug naar Solo<\/a><a href=\"\/support\/problemen-oplossen\/niet-inloggen\/\">Ik kan niet inloggen<\/a><a href=\"\/support\/tijd-registreren\/uren-aanpassen\/\">Uren aanpassen of vergeten uren toevoegen<\/a><a href=\"\/support\/overuren-verlof-loonexport\/loonexport\/\">Loonexport voor je sociaal secretariaat<\/a><a href=\"\/support\/abonnement-en-betalen\/upgraden-downgraden\/\">Van formule wisselen<\/a>\n\n<h2>Vaak gestelde vragen<\/h2>\n<p>Klik een vraag, of zoek hiernaast in de handleiding. Binnenkort beantwoordt Luna, onze AI-assistent, je vragen hier meteen.<\/p>\n<a href=\"\/support\/abonnement-en-betalen\/na-proefperiode\/\">Wat gebeurt er na mijn proefperiode?<\/a><a href=\"\/support\/tijd-registreren\/uren-aanpassen\/\">Hoe pas ik uren van gisteren aan?<\/a><a href=\"\/support\/problemen-oplossen\/niet-inloggen\/\">Waarom kan mijn collega niet inloggen?<\/a><a href=\"\/support\/tijd-registreren\/wat-ziet-werkgever\/\">Wat ziet mijn werkgever van mij?<\/a><a href=\"\/support\/abonnement-en-betalen\/upgraden-downgraden\/\">Hoe wissel ik van formule?<\/a>\nNiet gevonden?<a href=\"\/support\/vraag\/\">Stel je vraag aan ons team<\/a>\n<\/section>\n<section id=\"onderwerpen\">\n<h2>Onderwerpen<\/h2>\n<p>Elke stap in Finito, van je eerste project tot de loonexport aan het einde van de maand.<\/p>\n<h3><a href=\"\/support\/aan-de-slag\/\">Aan de slag<\/a><\/h3>\n<p>7 artikels<\/p>\n<ul>\n<li><a href=\"\/support\/aan-de-slag\/finito-starten\/\">Zo start je met Finito<\/a><\/li>\n<li><a href=\"\/support\/aan-de-slag\/proefperiode\/\">Je proefperiode van 30 dagen<\/a><\/li>\n<li><a href=\"\/support\/aan-de-slag\/medewerkers-uitnodigen\/\">Medewerkers uitnodigen<\/a><\/li>\n<\/ul>\n<a href=\"\/support\/aan-de-slag\/\">Alle 7 artikels<\/a>\n<h3><a href=\"\/support\/tijd-registreren\/\">Tijd registreren<\/a><\/h3>\n<p>6 artikels<\/p>\n<ul>\n<li><a href=\"\/support\/tijd-registreren\/timer\/\">Zo werkt de timer<\/a><\/li>\n<li><a href=\"\/support\/tijd-registreren\/geen-timer-melding\/\">Melding als er geen timer loopt<\/a><\/li>\n<li><a href=\"\/support\/tijd-registreren\/nog-aan-het-werk\/\">&quot;Nog aan het werk?&quot; na je einduur<\/a><\/li>\n<\/ul>\n<a href=\"\/support\/tijd-registreren\/\">Alle 6 artikels<\/a>\n<h3><a href=\"\/support\/planning-en-projecten\/\">Planning en projecten<\/a><\/h3>\n<p>7 artikels<\/p>\n<ul>\n<li><a href=\"\/support\/planning-en-projecten\/planning\/\">De planning gebruiken<\/a><\/li>\n<li><a href=\"\/support\/planning-en-projecten\/startdatum-deadline\/\">Startdatum en deadline: het verschil<\/a><\/li>\n<li><a href=\"\/support\/planning-en-projecten\/afronden\/\">Taken en projecten afronden<\/a><\/li>\n<\/ul>\n<a href=\"\/support\/planning-en-projecten\/\">Alle 7 artikels<\/a>\n<h3><a href=\"\/support\/team-en-rechten\/\">Team en rechten<\/a><\/h3>\n<p>3 artikels<\/p>\n<ul>\n<li><a href=\"\/support\/team-en-rechten\/rollen-en-rechten\/\">Rollen en rechten<\/a><\/li>\n<li><a href=\"\/support\/team-en-rechten\/wat-zien-collegas\/\">Wat zien collega&#8217;s van elkaar?<\/a><\/li>\n<li><a href=\"\/support\/team-en-rechten\/medewerker-uit-dienst\/\">Een medewerker gaat uit dienst<\/a><\/li>\n<\/ul>\n<h3><a href=\"\/support\/overuren-verlof-loonexport\/\">Overuren, verlof en loonexport<\/a><\/h3>\n<p>5 artikels<\/p>\n<ul>\n<li><a href=\"\/support\/overuren-verlof-loonexport\/afwijkende-dagen\/\">Afwijkende dagen beoordelen<\/a><\/li>\n<li><a href=\"\/support\/overuren-verlof-loonexport\/verlof-ziekte-recup\/\">Verlof, ziekte en recup<\/a><\/li>\n<li><a href=\"\/support\/overuren-verlof-loonexport\/maand-afsluiten\/\">De maand afsluiten<\/a><\/li>\n<\/ul>\n<a href=\"\/support\/overuren-verlof-loonexport\/\">Alle 5 artikels<\/a>\n<h3><a href=\"\/support\/abonnement-en-betalen\/\">Abonnement en betalen<\/a><\/h3>\n<p>9 artikels<\/p>\n<ul>\n<li><a href=\"\/support\/abonnement-en-betalen\/formules\/\">Solo, Team en Pro vergeleken<\/a><\/li>\n<li><a href=\"\/support\/abonnement-en-betalen\/wat-kost-finito\/\">Wat kost Finito? Rekenvoorbeelden<\/a><\/li>\n<li><a href=\"\/support\/abonnement-en-betalen\/maandelijks-of-jaarlijks\/\">Maandelijks of jaarlijks betalen<\/a><\/li>\n<\/ul>\n<a href=\"\/support\/abonnement-en-betalen\/\">Alle 9 artikels<\/a>\n<h3><a href=\"\/support\/gegevens-privacy-veiligheid\/\">Gegevens, privacy en veiligheid<\/a><\/h3>\n<p>6 artikels<\/p>\n<ul>\n<li><a href=\"\/support\/gegevens-privacy-veiligheid\/waar-staan-gegevens\/\">Waar staan mijn gegevens?<\/a><\/li>\n<li><a href=\"\/support\/gegevens-privacy-veiligheid\/verwerkersovereenkomst\/\">Verwerkersovereenkomst (GDPR)<\/a><\/li>\n<li><a href=\"\/support\/gegevens-privacy-veiligheid\/gegevens-exporteren\/\">Je gegevens exporteren<\/a><\/li>\n<\/ul>\n<a href=\"\/support\/gegevens-privacy-veiligheid\/\">Alle 6 artikels<\/a>\n<h3><a href=\"\/support\/problemen-oplossen\/\">Problemen oplossen<\/a><\/h3>\n<p>7 artikels<\/p>\n<ul>\n<li><a href=\"\/support\/problemen-oplossen\/niet-inloggen\/\">Ik kan niet inloggen<\/a><\/li>\n<li><a href=\"\/support\/problemen-oplossen\/geen-uitnodiging\/\">Ik heb geen uitnodiging gekregen<\/a><\/li>\n<li><a href=\"\/support\/problemen-oplossen\/geen-meldingen\/\">Ik krijg geen meldingen<\/a><\/li>\n<\/ul>\n<a href=\"\/support\/problemen-oplossen\/\">Alle 7 artikels<\/a>\n<h3><a href=\"\/support\/contact\/\">Contact en support<\/a><\/h3>\n<p>4 artikels<\/p>\n<ul>\n<li><a href=\"\/support\/contact\/hoe-werkt-support\/\">Hoe werkt de support van Finito?<\/a><\/li>\n<li><a href=\"\/support\/contact\/vraag-stellen\/\">Een vraag stellen aan ons team<\/a><\/li>\n<li><a href=\"\/support\/contact\/antwoordtijd\/\">Wanneer krijg ik antwoord?<\/a><\/li>\n<\/ul>\n<a href=\"\/support\/contact\/\">Alle 4 artikels<\/a>\n<\/section>\n<section>\n<h2>Veelgestelde vragen<\/h2>\n<p>De vragen die we het vaakst krijgen, kort beantwoord.<\/p>\n<details>\n<summary>Na de proefperiode: terug naar Solo<\/summary>\n<p>Kies je na 30 dagen geen Team of Pro, dan val je terug op Solo. Enkel de eigenaar kan nog inloggen, de 10 oudste projecten blijven open en er wordt niets gewist. <a href=\"\/support\/abonnement-en-betalen\/na-proefperiode\/\">Lees meer<\/a><\/p>\n<\/details>\n<details>\n<summary>Wat kost Finito? Rekenvoorbeelden<\/summary>\n<p>Je betaalt per actieve gebruiker per maand. De eigenaar telt mee. Gearchiveerde medewerkers tellen niet mee. <a href=\"\/support\/abonnement-en-betalen\/wat-kost-finito\/\">Lees meer<\/a><\/p>\n<\/details>\n<details>\n<summary>Opzeggen en wat er met je gegevens gebeurt<\/summary>\n<p>Opzeggen doe je in de instellingen van Finito. Je abonnement loopt tot het einde van je betaalde periode. Stopt je account, dan wissen we je gegevens binnen 30 dagen. <a href=\"\/support\/abonnement-en-betalen\/opzeggen\/\">Lees meer<\/a><\/p>\n<\/details>\n<details>\n<summary>Wat ziet mijn werkgever van mij?<\/summary>\n<p>Finito registreert op welke taak je hoeveel tijd werkt. Meer niet. <a href=\"\/support\/tijd-registreren\/wat-ziet-werkgever\/\">Lees meer<\/a><\/p>\n<\/details>\n<details>\n<summary>Loonexport voor je sociaal secretariaat<\/summary>\n<p>Na het afsluiten maak je de loonexport: een zip-bestand met per medewerker per dag de uren per soort. <a href=\"\/support\/overuren-verlof-loonexport\/loonexport\/\">Lees meer<\/a><\/p>\n<\/details>\n<details>\n<summary>Waar staan mijn gegevens?<\/summary>\n<p>Je gegevens staan in de Europese Unie, op servers in Frankfurt (Duitsland). <a href=\"\/support\/gegevens-privacy-veiligheid\/waar-staan-gegevens\/\">Lees meer<\/a><\/p>\n<\/details>\n<\/section>\n<section>\n<h2>Zo helpen we je<\/h2>\n<p>Hoe sneller je zoekt, hoe sneller je verder kan. En lukt het niet, dan is er altijd een mens.<\/p>\n<h3>Zoek in de handleiding<\/h3>\n<p>De meeste antwoorden staan hier, met de stappen erbij.<\/p>\n<h3>Bekijk de veelgestelde vragen<\/h3>\n<p>De vragen die het vaakst binnenkomen, kort beantwoord.<\/p>\n<h3>Stel je vraag aan ons team<\/h3>\n<p>Op werkdagen, meestal binnen \u00e9\u00e9n werkdag.<\/p>\n<\/section>\n<section>\n<h2>Kan je niet inloggen?<\/h2>\n<p>Overloop de vijf meest voorkomende oorzaken. Lukt het nog niet, dan bereik je ons ook zonder account.<\/p>\n<a href=\"\/support\/problemen-oplossen\/niet-inloggen\/\">Ik kan niet inloggen<\/a>\n<\/section>\n<p><\/p>\n<footer>\n<a href=\"\/\">Finito.<\/a>\n<p>Projecten plannen, uren die kloppen.<\/p>\n<p>Finito is een product van Moof, Rekkem.<\/p>\n<h4>Product<\/h4>\n<ul>\n<li><a href=\"\/#product\">Functies<\/a><\/li>\n<li><a href=\"\/prijzen\/\">Prijzen<\/a><\/li>\n<li><a href=\"\/loonexport-sociaal-secretariaat\/\">Loonexport<\/a><\/li>\n<li><a href=\"\/overuren-glijdend-uurrooster\/\">Overuren<\/a><\/li>\n<li><a href=\"\/tijdsregistratie-2027\/\">Tijdsregistratie 2027<\/a><\/li>\n<li><a href=\"\/finito-vs-excel\/\">Finito vs Excel<\/a><\/li>\n<\/ul>\n<h4>Support<\/h4>\n<ul>\n<li><a href=\"\/support\/\">Handleiding<\/a><\/li>\n<li><a href=\"\/support\/#luna\">Vraag het aan Luna<\/a><\/li>\n<li><a href=\"\/support\/vraag\/\">Stel een vraag<\/a><\/li>\n<li><a href=\"\/support\/problemen-oplossen\/niet-inloggen\/\">Ik kan niet inloggen<\/a><\/li>\n<\/ul>\n<h4>Bedrijf<\/h4>\n<ul>\n<li><a href=\"\/over-moof\">Over Moof<\/a><\/li>\n<li><a href=\"\/contact\">Contact<\/a><\/li>\n<li><a href=\"\/privacy\">Privacy<\/a><\/li>\n<li><a href=\"\/voorwaarden\">Algemene voorwaarden<\/a><\/li>\n<\/ul>\n<\/footer>\n<br \/>\n<br \/>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Help with Finito: 54 answers about the timer, planning, overtime, payroll export, subscription and privacy.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"Finito support: hulp bij urenregistratie en planning","_seopress_titles_desc":"Hulp bij Finito: 54 antwoorden over de timer, planning, overuren, loonexport, abonnement en privacy.","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","footnotes":""},"class_list":["post-244","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/finito.work\/en\/wp-json\/wp\/v2\/pages\/244","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/finito.work\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/finito.work\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/finito.work\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/finito.work\/en\/wp-json\/wp\/v2\/comments?post=244"}],"version-history":[{"count":4,"href":"https:\/\/finito.work\/en\/wp-json\/wp\/v2\/pages\/244\/revisions"}],"predecessor-version":[{"id":527,"href":"https:\/\/finito.work\/en\/wp-json\/wp\/v2\/pages\/244\/revisions\/527"}],"wp:attachment":[{"href":"https:\/\/finito.work\/en\/wp-json\/wp\/v2\/media?parent=244"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}