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Contact and support
Asking our team a question
With Team or Pro, ask your question in Finito via Help. No subscription or can’t log in? Use the contact form.
Open Finito and choose Help in the menu on the left (on your phone: under Settings). Click on New question, enter a subject and describe your question. We know right away who you are and which company, so no need to mention it.
You follow up your question there. As soon as we reply, you get a notification in Finito and an email. You reply under Help too. Solved? Then you close the question.
How to get the fastest answer:
- Describe what you did, what you expected and what happened.
- An error message? Please include the exact text in your question.
- One question at a time. Two problems? Ask two questions.
No subscription, no account, or can’t log in? Use the contact form, with your company name and the email address of your Finito account.
An idea for Finito? Put Idea in the subject line. We read everything, but don't always answer ideas individually.
Updated on October 24, 2026
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