Troubleshooting

I haven't received an invitation

Spam, a typo or a filter at your company. Here’s how to fix it.

As an employee:

Check your spam or junk mail. The email comes from Finito.
Does your company use a strict spam filter? Ask your IT partner to allow emails from finito.work to pass through.
Still nothing? Ask the owner to check your email address and resend the invitation.

As owner:

Check the email address for typos.
Send the invitation again via Team: open the employee and choose invite again.

Updated on October 23, 2026

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